WERKIN with Ann Cairns on building inclusive services and technology

For Ann Cairns, the concept of diversity and inclusion is not just an internal affair at global corporations, it must be embedded into all levels of operation, from the products and services a company offers its customers to providing universal parental leave for its employees. Recently appointed as Vice Chairman, Cairns previously served as head of all Mastercard markets outside of the US, so her unique brand of leadership can be seen from London to Lagos.